First Enquiry Response
1-2 Business Days
The process starts with your first enquiry, whether this is through Facebook, Instagram, the website contact form or email. You should expect to hear a response within 1-2 business days, if you don’t please try and contact us through a different method, sometimes technology doesn’t work the way it should and we would hate to miss your message! From here we will forward you on some information along with a link to book your complimentary 30 minute appointment
30 Minute Complimentary Appointment
Your complimentary consultation is where we discuss all of your ideas so I am able to work out an estimate for you, we can do this stage via email if you prefer.
After your complimentary appointment, I will work on an estimate for you based on what we discussed. This generally takes a week.
The next stage after this if you’re still happy to continue is for me to source 2-4 diamonds/gemstones so you can select your favourite and work on your custom designs. The fee for this is $150 which comes off the total of your invoice should you decide to go ahead..
Hand Making Your New Heirloom
If after the design stage if you are happy to go ahead, I require the centre stone to be paid for in full and a 50% deposit on the make, the real fun begins and I start creating your custom piece in my workshop right here in Rockingham WA. Generally the manufacturing process takes 4 – 6 weeks. Please let me know if you need it for a sooner date.
Once your ring is finished, I will send you a link to book your pickup appointment. Not only do you get to pick up your beautiful piece of jewellery but you will also be shown a short video on how your ring was made